Returns & Exchanges

At Kipling UK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return any unused items in their original condition within 30 days of receipt for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are still attached, and include the completed return form inside the parcel.

3

Label and Ship

Print your prepaid shipping label from the portal, affix it securely to the outside of your package, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, your refund will be processed to your original payment method within 10-14 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing